When a customer sends an AI agent,
will it find you?
Customers now ask AI assistants which business to choose, and send AI agents to book and pay. We make sure both can find you, understand what you offer and complete the booking. Then we build the agents that do the same work on your side.
Illustrative example
Your customers ask these. We make sure they find you.
ChatGPT:“Find a dentist near me that's open on Thursday.”
The way customers buy is changing
This year the big platforms moved from assistants that answer to agents that act. Here is what that means for your business.
Customers are starting to delegate
In September 2026 Meta launched Muse, a personal agent that opens its own browser, fills in forms, books and pays, and keeps working after the user closes the app. xAI's Grok Bot gives every agent its own cloud computer. OpenAI and Google are shipping the same idea. Most of these launch in the US first, so European businesses have a short head start to get ready.
“Check-up and clean, Thursday afternoon, under €100.”
Agents pick the businesses they can understand
An agent works fast and has no patience for guesswork. It cannot read a menu saved as an image, guess at your prices or wait on hold to ask about a slot. When information is vague, scattered or out of date, it moves on to a competitor whose isn't. Being clear to software is now as important as being clear to people.
- 19:12PhoneNew patient booked: check-up, Thursday 10:30 · €20 deposit
- 20:40WhatsAppFriday appointment moved to Monday at 9:00
- 22:05Customer's agentHygiene clean booked for Saturday · €20 deposit
- 23:58Web chat“Do you take VHI?” answered, with the claim steps
- 06:15EmailToothache: emergency slot at 8:45 booked · €20 deposit
Your own agents cover the gaps
The same technology works on your side of the counter. Calls answered at 9pm, enquiries replied to within a minute, bookings confirmed and follow-ups sent, without adding to the payroll. And when a customer's agent gets in touch, your agent is there to answer it.
Three ways we put agents to work
No prompt workshops, no slide decks. We prepare, build and maintain the systems that do the work.
Agent Readiness
Your next customer may never open your website. Their assistant decides whether to recommend you, and their agent does the booking in its own browser. We make sure both can read your services, prices and availability, trust what they find, and finish the booking without getting stuck. It covers GEO and AI visibility, then goes a step further: agents can book you, not just name you.
Agent Building
Agents that take on real work: answering enquiries, qualifying leads, taking bookings, handling calls and the admin that follows. Connected to the tools you already use, working within limits you set, or as an assistant that drafts and suggests while your team approves.
Agent Optimisation
Plenty of agents impress in a demo and struggle with real customers. We test, measure and tune them until they are dependable, with accurate answers, sensible running costs and a clean hand-off when a person should take over.
No one can guarantee that an AI assistant will recommend a business. We make you easy to find, understand, trust and book, and we measure the results.
Every review runs the same real tasks through the major AI assistants. The first three show whether you get recommended, the last whether an agent can actually book you. Each is scored pass, partial or fail, so you see exactly where things break and what to fix first.
“Find a dentist in Limerick open on Thursday.”
Does the assistant surface you, with the right location and hours?
“How much is a check-up and clean?”
Does it quote your real services and prices, or guess?
“Are they good? Do they take my insurance?”
Can it back you up with reviews, credentials and clear policies?
“Book me in for 15:30.”
Can it finish the booking or purchase, or does it hit a dead end?
Groundwork we've already laid
Long before anyone called them agents, we were building the pieces: instant replies, automated booking, call qualification and lead scoring.
“I was sceptical about automation, honestly. But the system they built replies to enquiries before I've even finished my morning coffee. Our booking rate went from maybe 30% to over 80%. It's mad.”
Working systems, not slide decks
A small team of engineers and product builders, shipping software and automation since 2013. We build it, put it in front of real customers, and stay accountable for how it performs.
Readiness Review
We test how AI assistants find, describe and book your business today, and map the work an agent could take off your team.
Agent Blueprint
A plain-English plan: what to fix, what to build, what it costs and how we will measure it.
Build & Test
We build, connect it to your systems and test it against real scenarios before a single customer sees it.
Monitor & Improve
We review conversations, track the numbers and keep tuning. Monthly reporting, no long-term contract.
Questions we're often asked
Straight answers about agent readiness, AI agents, results and cost. Anything else, ask us directly.
What is agent readiness?
Making sure AI assistants and AI agents can find your business, understand what you offer, trust it, and complete a booking or purchase for a customer. In practice that means clear services and prices, live availability, consistent business details across the web, structured data, and a booking and payment path that software can finish.
How is it different from SEO or GEO?
SEO helps people find you in search results. GEO (Generative Engine Optimisation), often called AI visibility, helps AI assistants mention and recommend you in their answers. Agent readiness includes GEO and goes a step further: it makes sure an agent acting for a customer can actually book or buy from you, not just name you.
Can you guarantee that AI assistants will recommend us?
No, and nobody honestly can. Each assistant decides for itself what to recommend, and they change often. What we can do is make your business easy to find, understand, trust and book, fix what is holding you back, and measure the results.
Will you change our website or systems?
Only with your sign-off. We show you every proposed change first, nothing goes live until you approve it, and every change can be rolled back.
How do you measure results?
Alongside the readiness scorecard, we track the visits, enquiries and bookings that come from AI assistants and agents, so you can see what the work is worth in bookings and revenue, not just in visibility.
What does it cost?
The Readiness Review is a fixed fee, agreed before we start. Agent builds are priced per project once the blueprint is agreed. Ongoing care and optimisation starts from €1,500 per month, with 30 days' notice and no long-term contract.
Will AI agents replace our staff?
No. They take on the repetitive work, such as common questions, bookings and follow-ups, so your team can focus on the work that needs a person. Anything sensitive, unusual or high-value is handed to a person.
How do you handle GDPR and the EU AI Act?
We build GDPR-first: personal data is handled carefully from the start, hosting is chosen to suit your customers and the rules you work under, and our agents tell customers they are talking to an AI, in line with the EU AI Act.
Do you work with businesses outside Ireland?
Yes. We are based in Dublin and work with businesses across Ireland, the rest of Europe, the United States and Australia.
Is your business agent-ready?
Tell us a little about your business. We'll come back with an honest view of where agents can help, what to fix first, and where they won't make a difference.